UI/UX design services for apps, dashboards and web products.
We research how people use your product, map the flows, and design wireframes, clickable prototypes and a component-based design system in Figma. Developers then receive a clean handoff with specs, states and assets, ready to build.
What are UI/UX design services?
UI/UX design services plan how a digital product works and how it looks, before any code is written. UX design, or user experience design, covers user research, user flows, information architecture and wireframes, so people can complete tasks without confusion. UI design, or user interface design, turns those wireframes into visual screens with typography, colour, icons, components and interaction states. At Ozairwebs we do both in Figma for mobile apps, web apps, dashboards and customer portals. A typical project moves from research and flows to low-fidelity wireframes, then a clickable prototype that real users can test, and finally a design system with reusable components. We check contrast, touch targets and focus states against WCAG accessibility guidance. The project ends with a developer handoff: annotated screens, component specs, exported assets and a walkthrough call. Building the product is a separate service handled by our web and mobile development teams.
Our UI/UX design process in four stages
Each stage ends with a review, so decisions rest on evidence rather than personal taste.
- 1
User research
Stakeholder interviews, user interviews where possible, an analytics review and a look at competing products.
- 2
Flows and wireframes
We map user flows and screen structure, then draw low-fidelity wireframes for every key task.
- 3
Prototype and testing
A clickable Figma prototype is tested with real users to find confusing steps before visual design.
- 4
UI and dev handoff
We design final screens and components, then give developers specs, states and exported assets.
UI design vs UX design: what is the difference?
The two disciplines overlap, but they answer different questions and produce different files.
| Factor | UX design | UI design |
|---|---|---|
| Main question | Can people complete their task easily? | Is each screen clear, consistent and pleasant to use? |
| Typical outputs | Research notes, personas, user flows, sitemaps, wireframes | High-fidelity screens, components, icons, colour and type tokens |
| Methods and tools | Interviews, analytics, card sorting, usability testing | Figma components, auto layout, variables and prototyping |
| When it happens | First, before visual decisions are made | After flows and wireframes are agreed |
| Signs of success | Higher task completion, fewer support questions, fewer drop-offs | Visual consistency, readability, accessibility and brand fit |
| Common mistake | Skipping research and guessing how users behave | Styling screens before the structure is settled |
What a UI/UX design project delivers
Every file is yours once the project is paid, and stays editable in Figma.
User research summary
Findings from interviews, analytics and support tickets, written up as plain problems and goals. It keeps design decisions tied to how people actually use the product, not to opinions.
User flows
Diagrams of each key task, such as signing up, placing an order or approving a request, showing every step, branch and error path that the screens must cover.
Wireframes and prototypes
Low-fidelity layouts for every main screen, linked into a clickable Figma prototype that stakeholders and test users can tap through on a phone or laptop before development.
Usability findings
A short report from each testing round listing where people hesitated or failed a task, how serious each problem was and what we changed in response.
Design system
Reusable components, colour and type tokens, spacing rules and icon sets in a shared Figma library, so new screens stay consistent as the product grows over time.
Developer handoff
Annotated screens with every state, responsive behaviour notes, exported SVG and PNG assets, and a walkthrough call with your developers to answer their questions early.
How we run usability testing on a prototype
Small, frequent tests catch most problems. We usually test with five to eight people per round.
- 01
Define the tasks
We pick the tasks that matter most, such as signing up or finding an invoice, and write neutral instructions that do not hint at answers.
- 02
Recruit participants
You help us reach real or likely users. Five to eight people per round usually reveal the main problems in a flow.
- 03
Run the sessions
Participants work through the prototype in person or over a video call while we watch, take notes and avoid helping them.
- 04
Note where people struggle
We record hesitations, wrong taps, misread labels and questions, then group them by how often they happened and how serious they were.
- 05
Fix and retest
We change the wireframes or screens to fix the main issues, and test the updated flow again when the change is significant.
- 06
Share the findings
You receive a short report with the problems found, the changes made and any open questions for your product team.
Redesigning an existing app or dashboard
Many projects start with a product that already works but has grown messy. Screens added over the years use different buttons, tables and spacing, and users rely on support to find features. For a redesign we begin with a UX audit of the current product, review analytics and support questions, then fix the flows before restyling screens. We can redesign in phases, so your developers ship improvements alongside regular work. The build itself is scoped separately with our development teams, or handled by yours.
- UX audit of current screens, flows and common user complaints
- Inventory of existing components to remove duplicates
- Accessibility review of contrast, focus states and touch targets
- Phased redesign plan your developers can ship step by step
- Design system built from the components you decide to keep
- Before and after prototypes for stakeholder sign-off
Questions people ask
What is the difference between UI and UX design?
UX design decides how a product works: the research, user flows, structure and wireframes that let people finish tasks easily. UI design decides how it looks and feels: typography, colour, components, icons and interaction states on each screen. UX usually comes first, then UI builds on the agreed structure. Most products need both, done by people who work closely together.
What does a UI/UX design process include?
A UI/UX design process usually includes research, user flows, wireframes, a clickable prototype, usability testing, final UI design and a design system, followed by a developer handoff. The exact mix depends on the product. A new app needs every stage, while a small feature may move from flow to final screens quickly. Each stage ends with a review before the next begins.
Do you design in Figma?
Yes. All UI/UX work is done in Figma, from wireframes to final screens, prototypes and the component library. You get access to the file throughout the project, can comment directly on screens and can share prototypes with stakeholders by link. When the project is paid, the Figma files and exported assets belong to you, and your team can keep extending them.
How much does UI/UX design cost?
UI/UX design cost depends on the number of screens and user roles, how much research and testing is needed, whether a design system is included, and how many platforms are covered, such as iOS, Android and web. A focused feature costs far less than a full product. After a free consultation we send a written fixed-price quote in PKR or USD.
Can you redesign an existing app or dashboard?
Yes. We start with a UX audit of the current product, looking at analytics, support questions and how people use key screens. Then we fix the flows, clean up repeated components and design new screens on a shared design system. Redesigns can be delivered in phases, so your developers ship improvements gradually rather than waiting for one large release.
Do developers get a proper handoff?
Yes. Developers receive annotated Figma screens with every state, including empty, loading and error states, plus spacing, typography and colour tokens, responsive behaviour notes and exported SVG and PNG assets. We hold a walkthrough call and stay available for questions during the build. If our own team builds the product, the same handoff is used under a separate scope.
Do you also develop the app?
The UI/UX service ends with approved designs and a developer handoff. Development is a separate project: our mobile app team builds in Flutter or React Native, and our web team builds web apps and SaaS products in Next.js or Laravel. You can also give the designs to your own developers. Separate design and build scopes are easier to price and review.
How long does a UI/UX design project take?
A focused UI/UX project, such as one key flow or a small app, usually takes 3 to 6 weeks. A full product with research, testing, several user roles and a design system usually takes 2 to 3 months. The timeline depends on the number of screens, how quickly feedback arrives and how many testing rounds are planned. We share a staged schedule in the scope.
- 01
Share the context
- 02
Confirm the fit
- 03
Shape the plan
Planning a new product or fixing a confusing one?
Share what your users are trying to do and where they get stuck. We will reply with a written UI/UX scope and quote after a free consultation.
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